Sizing & Fit
How do I measure my wrist for a bracelet?
Use a flexible measuring tape or a piece of string around your wrist where you'd wear the bracelet. Add 0.5-1 inch for a comfortable fit. Most of our bracelets are adjustable or come in standard sizes (6.5", 7", 7.5", 8").
What if my bracelet doesn't fit?
We offer free exchanges on sizing. Contact us within 30 days and we'll help you find the perfect fit.
Materials & Quality
What materials are your bracelets made from?
Our collection features sterling silver, gold-plated, and sometimes solid gold options. Our tennis bracelet, feature premium VVS D-Color Moissanite stones that rival diamonds in brilliance.
What is Moissanite?
Moissanite is a lab-created gemstone that's nearly as hard as diamond, with even more brilliance and fire. It's an ethical, affordable alternative to diamonds with the same stunning sparkle.
Is your jewelry hypoallergenic?
Yes! Our sterling silver and gold pieces are hypoallergenic and safe for sensitive skin.
Care & Maintenance
How do I clean my bracelet?
For silver and gold bracelets: Use a soft cloth and mild soap with warm water. For Moissanite tennis bracelets: Clean with a soft brush and jewelry cleaner to maintain maximum sparkle.
Can I wear my bracelet in water?
While our bracelets are durable, we recommend removing them before swimming, showering, or exercising to preserve their shine and longevity.
How should I store my bracelet?
Store in a cool, dry place, preferably in a jewelry box or pouch to prevent scratching and tarnishing.
Shipping & Returns
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping (2-3 days) is available at checkout.
What is your return policy?
We offer a 7-day return policy on unworn items in original condition. Custom pieces may have different terms.
Product Specific
Are tennis bracelets durable for everyday wear?
Yes! Our Moissanite tennis bracelets feature secure settings and durable clasps designed for daily wear.
Can I layer multiple bracelets?
Absolutely! Our ETERNAL, GLACIER, and TRIØ bracelets are perfect for stacking and creating your own unique style.
Still Have Questions?
Contact us at our contact page or email us directly. We're here to help!